TERMS AND CONDITIONS OF SALE
URBAN TRADE INTERNATIONAL Inc. dba. BeDESIGN
2016 W Alabama Street, Houston TX 77098
(713) 623-1177 | be-design.us

Each sale of products (“Products”) by Urban Trade International Inc. d/b/a BeDESIGN (“BeDESIGN”) to a customer (“Customer”) is expressly made conditional on Customer’s assent to these terms and conditions of sale. These terms and conditions of sale together with each BeDESIGN issued sales order (the “Sales Order”) and submission of payment (any “Payment on Invoice”) shall constitute a binding contract between BeDESIGN and Customer (the “Contract”).

1. PRICES
All prices are C.I.F. our warehouse in Houston, Texas, USA, and include standard carton packing. Prices do not include warehouse charges if applicable, storage, taxes, installation, nor any charge for additional services; Customers shall be responsible for all such charges. All quotes, prices and product availability shall be valid for a period of thirty (30) days from the date of the quote.

2. CONTRACT EFFECTIVENESS
This Contract shall become effective immediately upon BeDESIGN’s receipt and processing of Customer’s payment on invoice. No additional execution or documentation is required for this Contract to take effect. If payment is made by personal check, the Contract shall become effective only after the check has cleared, which typically requires fifteen (15) business days. Customer acknowledges and agrees that by making payment, they have read, understood, and accepted all terms and conditions contained herein. Production and processing of Customer’s order will commence only after payment has been received and cleared. BeDESIGN reserves the right to delay production until payment has fully cleared.

3. ORDERS CANCELLATION AND CHANGE
Contracts for display Products, floor samples, or Quickship items may not be canceled. All other Contracts may be canceled within seven (7) days after payment of the Deposit, subject to a 15% cancellation fee on the total Contract Sum. Contracts with installation services may cancel installation without penalty if canceled at least 21 days before the delivery date; otherwise, cancellations follow standard terms. No changes allowed for Contracts using COM or Specifications. Requested changes may incur additional charges and delays.

4. TERMS AND PAYMENT
Customers must pay a deposit of at least 70% of the Contract Sum upon execution. Balance payment is due before scheduling sea transportation. Delivery or pick-up requires payment in full, including any Storage Fee. Full payment is required upfront for light fixtures, appliances, countertops, kitchen plumbing, accessories, artworks, and COM Products. Payments by check take 15 days to clear. Payments must be in U.S. Dollars. Late payments incur the highest legal interest rate and all collection fees.

5. DELIVERY
Delivery terms are as per the Sales Order. BeDESIGN may deliver in parts. Dates/times are estimates; delays outside BeDESIGN’s control (strikes, weather, production issues, etc.) may occur. Delivery fees cover one shipment; split deliveries incur extra charges. Unless otherwise agreed in writing, delivery is limited to curbside/elevator service. Customers must ensure access measurements are accurate; extra charges apply if misinformation affects delivery. Customer pick-ups incur a handling fee.

6. STORAGE FEES
Starting 30 days after Products are ready for delivery/pick-up, Customer pays the greater of a $75 monthly minimum or actual warehouse charges. Delivery/pick-up is withheld until Storage Fees are paid.

7. RETURNS AND EXCHANGES
All sales are final, non-returnable, and non-refundable unless prior written consent is obtained from a BeDESIGN director.

8. MATERIALS AND SAMPLES
Natural variations in color, pattern, and texture are expected. Marble and other natural materials may have imperfections; these do not affect quality. Customer acknowledges variations and that samples are not a guarantee of identical Products. BeDESIGN disclaims liability for minor variations.

9. DRAWING AND DESIGNS
Drawings and designs by BeDESIGN remain its exclusive property. Customers cannot use them elsewhere without written consent.

10. CUSTOMER SPECIFICATIONS AND MATERIALS
Products made to Customer Specifications are at Customer’s risk; Customer indemnifies BeDESIGN against related claims, including IP disputes. Customers providing COM must ensure quality and timely supply. BeDESIGN may reject unsuitable COM.

11. CLAIMS
Upon delivery/pick-up, Customers must inspect Products and note any issues immediately on the Packing Slip. Claims must be made within 24 hours. Failure to do so means irrevocable acceptance.

12. INSTALLATION
Customers must prepare the Job Address (clean, clear, accurate measurements). BeDESIGN is not responsible for installation issues caused by site conditions or inaccurate specs. Customer handles permits and utility supply. BeDESIGN only installs appliances included in the Sales Order and does not connect them to plumbing/electric systems.

13. PHOTOGRAPHS
BeDESIGN may photograph installed Products for marketing.

14. WARRANTIES
Products carry a 2-year limited warranty against material defects; third-party Products only carry the manufacturer’s warranty. Alterations void warranty. Warranty excludes display/clearance items, “as is” Products, and damage from misuse, poor maintenance, normal wear, environmental conditions, or acts of God. Appliance claims must be made to the manufacturer directly.

15. APPLICABLE LAW AND FORUM
This Contract is governed by Texas law. Venue is Harris County, Texas.

16. ACKNOWLEDGMENT AND AGREEMENT
Payment of invoice confirms Customer’s understanding and agreement to all terms. These terms supersede any prior agreements. Modifications must be in writing.